Delivery or Pickup

DELIVERY

We endeavour to deliver your purchases within 2 weeks (hopefully sooner depending on stock levels) however sometimes our suppliers have a backlog of orders or are awaiting a shipment and delivery could take longer.  If this is the case, then FURNISH ONLINE will contact you ASAP and guarantees a full refund (if this is preferred) and/or we will advise of the delay details.  Please feel free contact us  if you would prefer to check availability prior to ordering.

Deliveries are normally completed by Northline Freight, SADLEIR or TNT and require someone to be home to help assist the driver for receiving your delivery, we do this to minimize cost of delivery for the customer.   Delivery defines a one man drop off service to a ground floor location where someone will be available to receive the delivery.  This does not include removal of old furniture or wrapping.

PAYMENT METHODS

If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept Mastercard, Visa and AMEX via PAYPAL or if you would prefer we also accept BPAY payment or Direct Deposit, contact us and we shall provide the details.

FREIGHT AND DELIVERY CHARGES

Smaller items are delivered Australia wide via Australia Post Express Postage Bags. If you are asked to CONTACT US to provide your POSTCODE for a delivery quote, it is because a number of boxes are involved and freight calculators tend to over calculate (and overcharge) so it is more accurate to do a manual quotation. We will notify you of the relevant delivery charge, to your area, within 12 hours.

CAN YOU USE YOUR OWN FREIGHT COMPANY OR PICK ITEM UP?

Yes.  Some suppliers allow pickup from their warehouses.  If so, we can provide you with the Dimensions and Weight of an item along with the collection address and you can arrange your own pickup/delivery if you wish.

This can be handy if you are in a fairly rural area but know of a Freight Company that delivers to your area and is often cheaper that the well-known Freight Companies.  FURNISH ONLINE delivers throughout Australia and delivery costs are based on delivery within Australia.